Are you looking for industrial maintenance and intervention management software? It is important to choose the right tool since this type of solution can greatly simplify the daily management of your business while reducing the risk of human error. At the same time, you improve your customer satisfaction and your productivity. Can we find a free intervention management software? What are the benefits of this tool? Discover our list of 12 best intervention and maintenance software to find the one that suits you!
What
is intervention and maintenance software used for?
Definition
Field Service Management software is an IT tool that
manages the right resources to perform specific tasks and communicate with
employees in the field.
On smartphone or field, you can manage workers,
optimize intervention schedules or even generate intervention reports more
easily to improve inventory management, purchases, customer requests and
delivery notices (among others).
This type of tool is aimed at companies in multiple
sectors of activity: construction, cleaning and maintenance, energy,
telecommunications, etc. It often connects to other solutions such as personnel
allocation software, mission and maintenance orders.
Features
of intervention and maintenance software
Intervention and maintenance management software aims to improve the quality of communications between dispatch personnel and employees who are offsite. Thus, workers in the field can obtain all the information necessary to perform their tasks. The main functionalities allow to:
- assign or assign tasks to employees in the field;
- real-time location tracking;
- carry out mission orders more efficiently with optimized action plans;
- provide an adapted intervention schedule with tailor-made rules for the assignment of missions;
- manage and develop an up-to-date and accessible database at all times;
- monitor and study the history of interventions and maintenance.
Benefits
Shorter response times, better quality of service, customer satisfaction: the advantages of intervention management software are numerous! Key benefits for businesses of all sizes include:
- Increased productivity and efficiency: better communication and coordination can boost the efficiency of both field workers and office workers, in particular through improved access to information and better distribution of tasks to avoid errors or delays.
- Improved customer satisfaction: You respond faster to customer issues, with faster repairs and a tailored experience to build long-term loyalty.
- Real-time access to data: Accessing information instantly facilitates business operations, with real-time location tracking.
- Task automation: say goodbye to time-consuming and repetitive processes with software solutions that automate and digitize management and intervention processes.
- Better Prioritization: Finally prioritize the right issues at the right time to become more efficient.
Top
12 of the best intervention and maintenance software
After this little theoretical parenthesis, let's go
for our selection of the 12 best intervention and maintenance software on the
market!
1.
Bob Desk
Bob Desk is an intervention and maintenance management
software for retail and real estate professionals or for technical companies.
It can be suitable for the uses of both principals and technical service
providers. This maintenance management software offers 7/7 assistance.
It is a SaaS solution adapted to several sectors of
activity, which can be used on a computer, tablet or smartphone. It is possible
to request tailor-made APIs to connect the tool to other software. Management
of equipment and technician interventions, planning, invoicing, inventory and
purchasing management, budget management, maintenance reports… You can discover
all its features with a free demo.
2.
Synchroteam
Another powerful intervention monitoring software:
Synchroteam. This solution is suitable for all sectors of activity (medical,
agricultural, service provision, etc.). With this tool you can improve yourorganization
and better communicate with stakeholders for optimal field/office coordination.
Synchroteam offers the advantage of being suitable for
all companies, with very easy configuration. The software also has PCI-DSS and
GDPR certifications, a guarantee of seriousness and quality. Thanks to its
functionalities for monitoring interventions and managing performance, you will
be able to improve your profitability.
3.
Nexxio
Nexxio specializes in maintenance and servicing work.
It comes in the form of a mobile application with an intuitive interface. With
this maintenance software, you can easily connect lessors and service providers
to optimize the lifecycle management of maintenance service orders, from A to
Z.
Intervention planning and reports, invoicing, site
monitoring… You can even take advantage of a module specially designed for
laboratory maintenance management! Enjoy a free trial to test all the features
of this software.
4.
Praxedo
Praxedo field service management software is a
cloud-based field service management solution. It consists of an Internet
interface for office use and a mobile application for field use. And the good
news is that their multi-OS mobile application works both online and offline.
This 100% configurable tool is intended for all
service companies that work with mobile technicians. A team is available to
answer all your questions regarding the implementation of the tool or solve
problems in real time. Praxedo is ISO 27001 and GDPR certified.
5.
Twimm
Twimm is a CMMS software, that is to say a Computer
Aided Maintenance Management software. But even if it specializes in
maintenance operations, this SaaS tool can be adapted to broader uses. For
example, it offers features related to invoicing, inventory management and
priorities, or employee management.
This complete tool is GDPR certified and offers a
cutting-edge solution thanks to real expertise in the maintenance professions.
Take advantage of personalized support to configure the interfaces of this
maintenance software, with dedicated training.
6.
Solitech
Solitech is a very agile intervention management
software, particularly suitable for entrepreneurs and freelancers. Planning of
interventions, monitoring of customer relations, creation of modifiable and
adaptable reports, monitoring of human resources: it is a complete, simple and
effective management tool.
You benefit from instant feedback with a customizable
dashboard, and the processes can be adapted to the real needs of your business
and your teams. The tool also allows you to request video or photo evidence,
manage leave requests or view attachments offline.
7.
Organology
Organilog is a French intervention management
software. This comprehensive tool can be used on mobile as well as on computer,
and allows a global management of its professional activities. You can test the
solution for free for 7 days with support to master the use of the tool.
This intervention planning software is suitable for
many sectors of activity, regardless of the size of the company (RPE, SME, large
groups). All data is hosted in France for more security, and the mobile
application allows it to be used in the field. GDPR certified, it is a growing
tool that is fully customizable to suit your real needs.
8.
Ermeo
Another technical intervention management software:
Ermeo. This tool makes it possible to standardize operational processes to
simplify them on a daily basis and relieve employees of many low value-added,
unnecessary and/or time-consuming tasks.
Intervention report, acceptance report, site
monitoring, audit, equipment management: this solution, both web and mobile,
facilitates the work of technicians in the field who can concentrate on their
core business without worrying about the operational. This solution is
available in French and English, with ergonomic dashboards.
9.
Kizeo Forms
Kizeo Form is in charge of digitizing everything
related to the management of interventions, whether processes or documents.
This software is mainly intended for the creation of forms to easily transmit
information to teams and/or customers in a few clicks.
In addition to this, the tool offers features for
inventory and contact management, generation of quotes and contracts or even
intervention sheets, etc. This intervention management software is 100% customizable
with more than 25 fields. Very easy to use and adaptable to all sectors of
activity, it benefits from GDPR certification.
10.
Yuman
Yuman is a CMMS software based on the latest cloud and
mobile technologies. Gains in productivity, efficiency and quality of service
are key with this maintenance and intervention software. This software package
is particularly suitable for companies in the tertiary and service sectors, VSE
/ SME companies and the Direction & Management professions.
Available in SAAS mode, Yuman automates many tasks
related to maintenance, monitoring of interventions, invoicing or even team
management.
11.
AntsRoute
AntsRoute is an intervention management software that
supports all mobile team managers. It aims to improve the organization of
technician rounds in the field, whether for building maintenance or industrial
maintenance.
Scheduling of appointments, programming of
interventions, management of electronic signatures, dematerialization of
roadmaps and intervention reports, KPI analysis, invoicing... You can request a
demo and take advantage of a free trial of the tool on request . AntsRoute also
supports companies in their CSR policy for more sustainable logistics.
12.
Daxium Intervention
Finally, we have the Daxium intervention and
maintenance management software. This is aimed at maintenance technicians,
auditors, site managers and quality controllers. This tool makes it possible to
better manage field activities, with optimized task planning, structured data
collection and the production of intervention reports for aircraft maintenance
and other missions.
On smartphone or tablet, this application adapts to
business needs for better management of your activities. With this
collaborative platform, you can also request à la carte services to personalize
the tool as much as possible.
You now have a complete list of 12 solutions to make
your choice and find the intervention and troubleshooting management software
adapted to your needs. As you can see, it is quite complicated to find free
building maintenance software. However, most tools offer free demos and trials
so you can test it out before you commit.